Ecommerce Virtual assistant

We are Looking for an ecommerce virtual assitant to help us managing our social networks and customer service .

the job will include :

Social networks moderation
Customer support : Mainly Zendesk and some phone
Order fullfillment : Dropified & excel

Knowledge of product research and product description writing would help

it can be half time at the start or full time :

In your job letter please answer this questions:

1.- Have you used Zendesk?
2.- How many tickets do you answer pero hour in average ?
3.- Have you used Dropified and how many orders are you able to fullfill per hour ?

4.- Describe shortly other things you have done in the ecommerce business.

5.- Define if you are interested in full time or half time