E-Commerce Business Looking For An Executive Assitance with E-Commerce Background

About us:

We are a skincare company focused on building products that make an impact on the lives of our consumers. We officially launched in 2016 in the USA and have been slowly building our brand and line of products primarily on ---------- . In 2018, we are focused on penetration the European market and building our brand outside of Amazon such as Facebook, Instagram, Shopify and more.

Job Responsibilities
" Customer Service. Responding to customer inquiries through buyer/seller messaging on Amazon. Monitor reviews and respond to 1-3 star customer reviews. Also, respond to any dissatisfied customer who left a review (scripted).
" Secondary support for social media campaigns. Find qualified influencers on YouTube/Instagram and reach out to them through email. Must have strong engagement.
" Product research. Find products to add to our existing product line that have high ROI and low competition.

Important Skill Set Consideration
" Experience dealing with Amazon or E-commerce based businesses is a MUST.
" Ability to multi-task and manage priorities with the management team
" Attention to detail
" Analytical skills. Ability to look at data and make a decision based on data.
" Able to follow directions
" Proactive in anticipating needs
" Discretion and confidentiality in dealing with sensitive company matters
" Strong written English language skills
" Fluent in use of Microsoft Word, Excel & PowerPoint

Seniority Level
Entry level
Industry
" Marketing and Advertising
" Consumer Goods
" Retail

Employment Type
Full-time
Job Functions
Administrative