Virtual Assistant/Customer Service Representative (Call/Email/Online Chat Center) for Online Stores

All applicants please email the following to jobs@giftboxportal.com
-your resume (.doc or .pdf format)
-written english examples of stories, articles, pages you have written (.doc or .pdf format)
-a sound clip of your voice, try reading your resume, submitted english stories or articles
-your skype ID for a telephone interview
-if you have taken tests related to the skills required on odesk.com please include your profile URL

Seeking honest, loyal and committed individuals that are unemployed with expert English speaking/reading/writing skills to join our Company that will provide customer service and web store administration for online retail websites.
http://www.costumecircus.com
http://www.costumecauldron.com
http://www.wroughtironhaven.com

Below is a list of required skills you must have for this job. We have also provided a list of Additional Skills you will learn from this position.

Your Work Hours:
Full Time 6 days a week (40+ hrs per week)
Houston Texas, USA Time- Mon-Thurs 1pm to 10pm, Fri & Sat 1pm to 5 pm
Manilla, Philippines Time - Tues-Fri 2am to 11am, Sat & Sun 2am to 6am

Tasks to Perform:
- To provide quality customer service through online chat
- To handle incoming customer email and telephone inquires
- To provide constant customer care (sales support, order updates, order refunds)
- To perform office administration work
- To perform English writing projects (blogs & articles)
- To perform internet marketing (video distribution, link building & article marketing)
- Social media administration (Facebook, Twitter & Youtube)

Skills Required:
- Call center/phone customer service experience
- Telephone etiquette
- Customer handling and communications skills
- Microsoft Excel
- Microsoft Excel Word
- Microsoft Outlook (email)
- MSN messenger (other chat)
- English typing and writing skills (must submit samples with your resume)
- English speaking skills (must submit sample with your resume)

Hardware/Software Required:
- Windows XP or 7 on a PC computer
- Telephone headset for using with Skype
- Microsoft office; Excel, Word, Outlook installed on your computer
- Paypal account (to accept your salary)
- Skype account (to do an interview and manage calls)
- Good internet connection


Additional Skills an Asset but NOT Required
(these skills will be taught during your employment but if you have prior experience please specify)
- Online payments
- Photoshop
- Boldchat
- Dreamweaver
- X-cart
- smarty code knowledge
- cpanel & WHM server administration
- wordpress blog posting
- Jing
- On The Clock
- Dropbox
- Facebook
- Twitter
- Youtube
- sEnuke X
- Animoto video creation
- ecommerce experience
- SEO experience


Make sure you mention all relevant skills and past experiences in your resume that fit this job description. You must have some customer service experience and be able to work the hours mentioned to apply.
Chosen candidates will be contacted for a skype telephone interview. Salary is paid weekly for the first 2 months then monthly via Paypal.

Thank you for your interest in the position at www.giftboxportal.com