Operations Manager / Call Center

OPERATIONS MANAGER JD
- Good inter personal skill to coordinate different teams/ departments.
- Responsible for training new hired employees.
-Need to involve in building company culture.
- Must assist in developing a customer orientation in all elements of the operation.
- Ensure that an organisation is running as well as it possibly can with a smooth efficient service that meets the expectations and needs of customers and clients.
- Oversight of inventory, purchasing and supplies is central to the job.
- Human resources tasks include determining needs, hiring employees, overseeing assignment of employees and planning staff development.
- Responsible for managing flows of information.
- Responsible for managing the process of creation of goods and services.
- It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company's goods and services.