Full Time
20000
TBD
Dec 14, 2017
Alphatel Communications was founded to effectively face the obstacles that key organizations frequently experience while engaging with issues relating to customer service, technical support and sales. As our vision proposes, Alphatel came to exist with the concept of improving customer assistance and taking client relation administration to new heights, in the global market. With unique concepts and technology, our dynamic workforce provides a fully developed combination of Technology, Practice and Teamwork so that our clients are free to focus on the Core Business Activities to ensure constant progress.
Our clients obtain the best-in-trade support by means of our frequent and continuous effort in utilizing our tenets of quality and innovation, the best people expertise, and self-sustaining process platform and sector knowledge. Alphatel Communications houses extremely skilled individuals and the most up-to-date technology, flawlessly merged to deliver the best call center services and outsourced BPO solutions in the entire Call Centre Industry.
Responsibilities:
• Provide excellent customer service to existing customers
• Perform account level research and advise customer of products that may benefit them
• Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades
• Update account information and complete accurate documentation.
Basic Qualifications:
• Completed 1 Semester in College or Completed a Short Course
• Fluent in English and excellent conversational skills
• Must be willing to work in Taguig, Makati and Muntinlupa City
• Must be willing to work on shifting schedules primarily during Night Shift
• Call-center experience is an advantage but NO EXPERIENCE REQUIRED!!!
We are also in need of employees for our other vacancies below:
• Customer Service / Technical Support Representatives for High School Grads without BPO experience
• Hotel/Airline Reservations Specialists for vocational course graduates with/without call center experience
• Nursing graduates for our International and local healthcare accounts
• Financial Account Executives for business course graduates with experience in the related field
JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:
• Competetive Salary Packages with Monthly Performance Incentives
• Meal and Other Allowance
• HMO and Dental Coverage from Day 1 of Employment
• Continious Education Assistance and Skill Enchancement through Training & Personal Development Programs
• Exciting and Encouraging Work Environment
BE PART OF OUR GROWING TEAM NOW AND EXPERIENCE A COMPANY THAT VALUES ITS EMPLOYEES!
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