VA - Coaching Coordinator

Job Description:

Provides office services by implementing administrative systems, procedures, and policies; monitoring administrative projects; maintaining suggestion program.

General Duties (Includes but is not limited to the following):

• Manage each coaches calendar
• Rotate Agents around after 90 days
• Manage a global calendar
• Update the Master Coaching Smartsheet
• Coordinate with Accounting for correct coaching payouts
• Develops administrative staff by providing information, educational opportunities, and coaching.
• Resolves administrative problems by analyzing information; identifying and communication solutions.
• Provides information by answering questions and requests.
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.
• Accomplishes department and organization mission by completing related results as needed.

Requirements:

• Strong administrative, communication and customer service skills
• Highly organized and a good problem solver
• Strict attention to detail
• Fluent with Microsoft Office - Outlook, Excel, Word
• Bachelor’s degree an advantage
• Must be willing to work from 9AM – 6PM PST or 12AM – 9AM MNL
• Reliable internet connection with a speed of at least 3mbps & up, pc/laptop, back up pc and internet connection, and headset w/ a noise reduction feature

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