Community Manager

We are looking for a qualified Community manager to join our team. If you are a tech-savvy
professional, experienced in social media, PR and promotional events, we would like to meet you.
Our ideal candidate has exceptional oral and written communication skills and is able to develop
engaging content. You should be a ‘people person’ with great customer service skills and the ability
to moderate online and offline conversations with our community. Ultimately, you should be able to
act as the face and voice of our brand and manage all community communications.

Responsibilities

? Set and implement social media and communication campaigns to align with marketing
strategies
? Provide engaging text, image and video content for social media accounts
? Respond to comments and customer queries in a timely manner
? Monitor and report on feedback and online reviews
? Organize and participate in events to build community and boost brand awareness
? Coordinate with Marketing, PR and Communications teams to ensure brand consistency
? Liaise with Development and Sales departments to stay updated on new products and
features
? Build relationships with customers, potential customers, industry professionals and
journalists
? Stay up-to- date with digital technology trends