Virtual Assistant / Bookeeper

Royalty Capital Auto Group is car rental startup located in Bayonne,New Jersey USA. We provide vehicles to Uber and Lyft drivers to rent via a 3rd party partner. We’re looking for a virtual assistant with dispatching knowledge to complete clerical projects that are anticipated to require around 30-40 hours per week. The work will include the following tasks:

Taking inbound calls from customers about rentals
Making outbound calls to renters, mechanic, etc..
Answering/forwarding & coordinating emails from customers, partners, and vendors
Coordinating the owner’s meeting calendar during weekdays
Coordinating pick ups and drop offs with in-house valet
Booking travel arrangements for conferences
Manage website, social media platforms
Update income & expense forms daily
Manage constant contact
Answer inquiries via text
The following skills are a must:
Expertise in customer service
Great communication skills via phone, email, and chat
Ability to work autonomously
Strong knowledge of Google Docs, Google Sheets, Google Drive and Google Calendar
Some knowledge of car rental business
Experience in handling claims a must