Customer Service

Handling a lot of small but important business stuff can be really tedious and time consuming, especially in the beginning of a start up as we ---------- the beginning we will be handling all of those small stuff until we are set and everyone is ready to take off on its position.


Email Work
Reading emails
Answering emails
Managing spam
Updating contacts
Sending greeting e-cards and promotional materials to email list
Adding/ removing subscribers from email list
Editing emails and autoresponders
Editing and proofreading emails
Scheduling newsletters

Task Management
Answering customer service tickets
Managing your calendar to remind you of important events and tasks
Checking voice mail
Managing projects
Training tasks
Preparing training materials
Tracking deadlines
Managing social media
Creating, managing, promoting and posting on Facebook fanpages and groups
Creating and managing of Twitter account/s
Creating and managing of Linked In account/s
Creating and managing of Instagram account/s
Creating and managing Pinterest account/s
Creating and managing YouTube account/s
Uploading content and videos to video sharing sites and social media
Creating Slideshare Presentations

File Storage Management
Managing Dropbox, Google Drive, and other cloud storage apps
Data Entry
Creating and Managing Spreadsheets
Preparing presentations in PowerPoint, etc.
PDF Conversion

Administrative Tasks
Formatting ebook
Creating minutes of online meetings
Creating reports
Creating forms
Creating document templates
Researching
Lead Generation
Sending client invoices
Basic bookkeeping
Training of other virtual staff