Appointment Verification & Coordination Specialist (GHL + Slack)

We're a North American marketing agency that books qualified appointments for home service contractors. We need a detail-obsessed virtual assistant to verify incoming appointments and get the legitimate ones confirmed and into our clients' calendars — fast and accurately.
This is a quality-control and coordination role. Bad appointments slipping through costs us money and client trust, so we need someone who reads carefully, catches what doesn't add up, and moves quickly.
What you'll do daily:

Review new appointments as they come into GoHighLevel (GHL), including the full SMS conversation history, to confirm they're real and qualified
Approve legitimate appointments and route them to the correct client calendar
Flag suspicious, spam, or fraudulent bookings for review instead of letting them through
Send confirmation messages and follow-ups to booked prospects
Keep our appointment tracker updated and accurate
Communicate constantly with our team in Slack — flagging issues, posting daily updates, and responding quickly during your shift
Help keep our closers' calendars full and clean

You must have:

Hands-on experience with GoHighLevel (GHL) — calendars, contacts, conversations, automations
Experience using Slack for team communication
Excellent written English and sharp reading comprehension (you'll be judging SMS conversations)
Strong attention to detail — this is the #1 trait for this role
Reliability and the ability to work consistent hours overlapping with North American business hours
Comfort with spreadsheets (Google Sheets)

Nice to have:

Experience in a marketing or lead-gen agency
Familiarity with appointment-setting or SMS/booking workflows

To apply: Reply with (1) a short note on your GHL experience and what you've used it for, (2) your typical available working hours in North American time zones.