Klaviyo & MaIlchimp Email / SMS Marketing Specialist

Superstars only! Don’t apply unless you are an overachiever and can prove it.

Stryde, an ecommerce marketing agency specializing in growing baby, fashion, and home decor brands, is seeking an email/SMS marketing specialist to join our team.

The email/sms marketing specialist assists our digital marketing strategists in setting and executing monthly strategies.

This individual should have deep expertise in the Klaviyo platforms and will focus their efforts on performing email marketing audits, creating segments, creating workflow/drip campaigns, and sending regular promotional deployments.

We hire top producers only, if you have the stuff, we’ll know it.

Responsibilities

Perform audits including:
Transactional emails and SMS
New customer workflows
Abandoned cart workflows
Review generation workflows
Added to cart Abandonment workflows
Browse Abandonment workflows
Customer winback workflows
Perform copy optimizations on current emails and SMS
Create new email and SMS copy
Design and manage templates for workflows and newsletters according to brand guidelines
Manage and nurture internal master email lists including recommended segmentations
Send promotional deployments
Quality check client-produced emails and SMS
Create quarterly roadmaps of updates needed for optimal performance
Design and manage sign-up forms
Measure and report on performance metrics

Key Results Areas

Open rates
Click thru rates
New subscribers
Revenue generated

Required Skills
Native-level fluency in written and spoken English
Excellent written & verbal communication
Proven track record of excellent customer service experience
Knowledge of & experience with Klaviyo

Experience
Minimum of 3 years experience in ecommerce
Experience working in project management software
Ideally, 1+ year experience with Shopify
Have a minimum of 2 years of experience working remotely