Home Care Referral Development Coordinator

# Home Care Referral Development Coordinator (Remote)

### About Us

OPA Home Care is a growing home care agency serving seniors, veterans, and individuals who need assistance remaining safely in their homes. We are seeking a highly organized, proactive, and results-oriented Referral Development Coordinator to help expand our referral network and drive new client growth.

This is a long-term remote position for someone who is comfortable with outreach, relationship management, CRM tracking, and business development activities.

### What You'll Do

Your primary responsibility is to generate qualified referrals that convert into new home care clients.

Responsibilities include:

* Researching and identifying potential referral sources
* Building relationships with hospitals, rehabilitation facilities, social workers, discharge planners, physician offices, senior centers, veterans organizations, and community partners
* Conducting outreach through phone calls, email, LinkedIn, and other communication channels
* Scheduling meetings for agency leadership with referral partners
* Maintaining accurate CRM records and referral tracking reports
* Following up on referral opportunities and maintaining ongoing communication with referral sources
* Monitoring referral conversion rates and reporting results
* Assisting with marketing campaigns and community outreach initiatives
* Creating and maintaining referral partner databases

### Requirements

* Excellent written and spoken English
* Strong communication and relationship-building skills
* Experience in sales, lead generation, business development, recruiting, healthcare marketing, or customer relationship management
* Ability to work independently with minimal supervision
* Strong attention to detail and follow-through
* Experience using CRMs, spreadsheets, and business software
* Reliable internet connection and computer

### Preferred Qualifications

* Experience working with U.S. healthcare organizations
* Home care, home health, hospice, staffing, or healthcare marketing experience
* Experience with LinkedIn outreach and lead generation
* Familiarity with VA Community Care, Medicaid, or senior care services

### Key Performance Indicators (KPIs)

* 50+ referral outreach activities per day
* 10+ new referral partner conversations per week
* 5+ qualified referral opportunities generated per month
* CRM updated daily
* Weekly reporting completed on time

### What Success Looks Like

The successful candidate consistently identifies new referral opportunities, develops strong professional relationships, and helps generate new client admissions through organized, persistent outreach efforts.

This role is ideal for someone who enjoys business development, relationship management, and helping grow a healthcare organization.

### To Apply

Please submit:

1. Your resume
2. A brief summary of your sales, business development, or healthcare experience
3. A short paragraph explaining why you would be a good fit for this role

Applications that do not include all three items may not be considered.