SEWP Federal Contract Deputy Operations Manager -Abrahams Consulting LLC · US-based IT Government Contractor

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You Must Specify this Job Title: SEWP Federal Contract Deputy Operations Manager -Abrahams Consulting LLC · US-based IT Government Contractor

You will be the second person on a real NASA government contract. Abrahams Consulting LLC holds NASA SEWP VI Contract #80TECH26D1658 — a $20 billion IT procurement contract used by all US federal agencies. The contract requires two dedicated officers: a Program Manager and a Deputy Program Manager. You will fill the Deputy role. Your name and contact details will be publicly registered with NASA.

How this role differs from the Program Manager role
We are hiring both a Program Manager and a Deputy Program Manager at the same time. Both roles are required by our NASA contract and carry equal responsibility. The Deputy is not a junior position — it is a parallel role with its own distinct focus areas and full backup authority over the entire contract when the PM is unavailable.

**Program Manager owns**
NASA PMO relationship & communications
Compliance calendar & deadlines
Quarterly fee payments to NASA
CHOP access management for team
Annual P ---------- eting attendance
Staff training coordination


**Deputy PM owns**
Day-to-day order processing & tracking
Product catalog & Technology Refreshments
Quote building & submission via CHOP
Customer support for federal agencies
SEWP website & ordering guide updates
Full PM backup when unavailable

*About the role*

You will work directly alongside our Program Manager as the second official on our NASA SEWP VI contract. Your primary focus is the operational side of the contract — keeping our IT product catalog current, processing quotes and orders through the NASA portal, supporting federal agency customers, and keeping our public-facing SEWP website accurate.

You are also the designated backup for everything the Program Manager does. If the PM is unavailable for any reason, you step in fully. NASA must always have a reachable, knowledgeable point of contact — that responsibility is shared equally between both of you.

What you will do:

Catalog management (primary focus) — Submit Technology Refreshment (TR) requests through NASA's CHOP portal to add, update, and remove products from our catalog. Assign UNSPSC product codes. Monitor all pricing to ensure it stays at or below our GSA Schedule prices. Track product End of Life and remove discontinued items.

Quote processing — Monitor the NASA SEWP Quote Request Tool daily for incoming RFQs from federal agencies. Build accurate quotes in the CHOP portal following NASA's strict quoting rules. Submit on time. Track all open quotes.

Order tracking & fulfillment support — Track all active orders through the portal. Monitor delivery timelines (standard: 30 days). Notify the Contracting Officer and NASA PMO within 2 business days if any delivery will be delayed.

Customer support — Respond to federal agency customer inquiries professionally and promptly. Provide product specifications, configuration guidance, and ordering support as requested.

Website & ordering guide maintenance — Keep our SEWP-specific website pages accurate. Update the electronic ordering guide within 10 business days following any contract modification.

Full PM backup — When the Program Manager is unavailable, you handle everything: NASA communications, compliance actions, financial reports, and any time-sensitive deadlines. You must know the contract well enough to step in at any ---------- nt.

Reporting support — Assist the PM in preparing quarterly and annual reports. Help compile Excel-based fee reports, order tracking data, and AbilityOne subcontracting records.

Process documentation — As we build out internal SOPs in the early months, you will help document how we do things so processes are repeatable and not dependent on any one person.

*Requirements

-Excellent written English — you will communicate with US government officials
-Strong attention to detail — one pricing error or missed deadline has real consequences
-Microsoft Excel proficiency — used for reports, order tracking, and catalog management
-Experience managing data entry, catalog management, or complex admin processes
-Comfortable working with online portals and learning new web-based tools
-Ability to work independently and manage your own task list
-Reliable high-speed internet + professional home office setup

*Nice to have*

-Experience with product catalog management or e-commerce back-end
-Familiarity with IT hardware (laptops, servers, networking equipment)
-Background in government procurement or federal contracting
-Experience with GSA, ---------- , or similar government portals
-Prior virtual assistant or remote operations experience for a US employer
-Experience writing quotes or proposals for clients


*Why this role is different*

Named on a NASA contract
Your contact details will be officially registered with NASA as our Deputy Program Manager.

Small team, big impact
You are hire #2. Your work directly determines whether the contract runs smoothly.

10-year contract
Stable, long-term work — not a short project or gig.

Growth path
As order volume grows, this role grows with it — in scope, responsibility, and compensation.

** If you are seriously interested in the position, complete this application form to get us started with your interview schedule:
---------- /?k=VnHd_Y-RLBDzcOnhTWYIwA&d= ---------- and include:

Your resume or CV
A 2–3 paragraph cover letter explaining why you are a strong fit for this specific role
One example of a time you managed a detailed, process-driven task where accuracy was critical