TikTok Shop Account Specialist

TikTok Shop Account Specialist
We are a 7-figure e-commerce brand with 5 years in business, looking for a strong TikTok Shop Account Manager to help manage and grow our TikTok channel. This role is ideal for someone who understands the full TikTok Shop ecosystem and is ready to take real ownership and grow into a leadership role.
Key Responsibilities

Manage daily TikTok Seller Center operations, including listings, pricing, promotions, inventory, orders, account health, and fulfillment performance
Track TikTok Shop performance: GMV, orders, CVR, ad sales, creator sales, refunds, and profitability
Recruit and manage creators and affiliates, including outreach, commissions, samples, follow-ups, and maintaining a creator tracker
Create, manage, and optimize TikTok ad campaigns, reviewing ROAS, CPA, CTR, CVR, and spend
Monitor FBT inventory and coordinate fulfillment across TikTok, Shopify, Amazon MCF, and other approved sources
Troubleshoot product sync, inventory sync, order routing, and marketplace integration issues
Prepare weekly performance reports and recommend actions for campaigns, promotions, and creator outreach
Help build SOPs, trackers, and systems as the channel grows

Required Experience
TikTok Shop Seller Center, Affiliate Center, and Ads Manager
Creator outreach, free samples, and campaign management
FBT, seller-fulfilled orders, order SLA, and account health
Shopify and marketplace integrations
Strong spreadsheet, reporting, and communication skills

Preferred
Tools like Kalodata, Euka.ai, TikTok Analytics, or inventory sync platforms
Experience with peak season creator campaigns and SOP creation
Experience leading or training tea ---------- mbers

What We Are Looking For
Someone honest, proactive, detail-oriented, and comfortable taking ownership. You solve problems without waiting to be told every step, communicate clearly, and want to grow long-term with the company.

Work With Us ????
We believe comfort, creativity, and confidence can make a meaningful impact in people's everyday lives. What started as a gift idea has grown into a seven-figure e-commerce brand with a loyal customer base and ambitious plans for continued growth.

We're a fast-growing, founder-led business where creativity, data, and heart come together. Every tea ---------- mber plays an important role in helping us build products, experiences, and content that connect with customers and bring joy to their daily lives.

Our products are sold through major e-commerce marketplaces and supported by a passionate community of creators, customers, and brand advocates. From marketing and operations to product development and customer experience, our team thrives on collaboration, curiosity, accountability, and kindness.

We're a small but mighty team where ideas are valued, initiative is encouraged, and great work is recognized. We move quickly, embrace challenges, and believe that some of the best opportunities come from thinking differently and staying adaptable.

Why You'll Love Working With Us
• Meaningful mission focused on creating products that make people's lives better
• Creative, entrepreneurial culture that values innovation and initiative
• Remote flexibility with a collaborative and supportive team environment
• Opportunity to grow alongside a rapidly expanding consumer brand
• Transparent leadership and direct access to decision-makers
• The ability to make a real impact and see your ideas come to life quickly
• A company built on resilience, imagination, and continuous improvement

If you're looking for an opportunity to contribute, grow, and help build something meaningful, we'd love to hear from you.