Ecommerce Specialist (Shopify & Klaviyo) – 6-Month Contract with Opportunity to Extend

About Snuggle Me Organic

Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featured in major retailers such as Target, Nordstrom, and Babylist. We take pride in our mission to provide families with products that enhance their parenting journey. Join us as we continue to expand our product line and make a positive impact on families worldwide.

About the role
What you'll be doing:
*Manage the day-to-day running of our Shopify store, ensuring products, collections and content are up to date.
*Support the execution of promotional campaigns, seasonal launches and trading activity across multiple brands.
*Maintain product listings, imagery, pricing and merchandising to deliver an excellent customer experience.
*Coordinate with design, marketing and development agencies to ensure timely delivery of ecommerce initiatives.
*Monitor website performance and provide insights to improve conversion, revenue and customer experience.
*Assist with reporting on key ecommerce KPIs, including sales, conversion rate, average order value and customer behaviour.
*Support the implementation of website improvements, testing and optimisation opportunities.
*Support the CRM team with email marketing campaigns and schedule handled on Klaviyo


What we're looking for

*2+ years' experience in an ecommerce or digital trading role.
*Hands-on experience managing a Shopify store is essential.
*Strong understanding of ecommerce merchandising, product management and online trading best practices.
*Comfortable working with spreadsheets and analysing ecommerce performance data.
*Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
*Strong attention to detail and a proactive, problem-solving mindset.
*Experience with Google Analytics (GA4), Shopify reporting or similar ecommerce analytics tools.
*Experience with CRM and email marketing platforms (such as Klaviyo) is a plus


Contract type: 6-Month Contract with Opportunity to Extend