Office Admin Virtual AssistantVirtual Assistant – Admin, Operations & Marketing Support

About Us
We are a group of small businesses based in the Houston, Texas area specializing in contents restoration, mold remediation, and commercial property management. Our companies — Blue Kangaroo Packoutz (BKP), American Restoration Technologies (ART), and Grace Heritage Properties — serve insurance professionals, property managers, and restoration contractors across the greater Houston market.
We are a values-driven team that takes pride in doing excellent work and treating people well. We're looking for a reliable, detail-oriented Virtual Assistant to support our owner and operations team across multiple business functions.

What You'll Be Doing

Admin & Communication — Managing emails, drafting correspondence, scheduling appointments, and organizing documents
Bookkeeping Support — Invoicing, accounts receivable tracking, following up on outstanding payments, and maintaining financial records in coordination with our team
Marketing & Social Media — Scheduling and posting content, maintaining our Google Business profiles, supporting email campaigns, and light graphic/content creation
Operations Support — Updating job tracking systems, generating field reports, maintaining CRM records, and helping keep multiple projects organized simultaneously
B2B Relationship Management — Following up with referral partners (insurance adjusters, public adjusters, restoration contractors, property managers), sending touchpoint communications, and helping maintain our referral pipeline


You're a Great Fit If You:

Have at least 1–2 years of experience as a VA or in a similar remote support role
Communicate clearly and professionally in verbal and written English
Are highly organized and can manage multiple tasks across different businesses
Are proactive — you flag issues and follow up without being reminded
Have experience with tools like Google Workspace, QuickBooks (or similar), and basic CRM or project management software
Are available during U.S. Central Time business hours (even partially)
Take pride in your work and want a stable, long-term position with room to grow


Bonus Points For:

Experience supporting U.S.-based service businesses or contractors
Familiarity with the insurance restoration industry
Experience with Xactimate, JobNimbus, or similar field service software and iCat inventory software
Social media content creation experience


What We Offer

Stable, long-term part-time role (under 20 hours/week to start, with potential to grow)
Flexible remote work
A team that values integrity, communication, and doing things right
Direct working relationship with the business owner


To Apply
Please send a brief introduction telling us: (1) which of the responsibilities above you're most experienced in, (2) what tools/software you have used/are using regularly, and (3) your available hours in U.S. Central Time. Applications without a personal introduction will not be considered.