Affiliate Marketing & Community Assistant

Position: Affiliate Marketing & Community Assistant
Company: US-Based Technology Company

Responsibilities

Affiliate Marketing

Research and identify potential affiliates, creators, influencers, and advocates.
Reach out to potential partners through email, social media, and direct messaging.
Manage affiliate onboarding and maintain affiliate records.
Track outreach efforts, partnerships, and campaign performance.
Follow up with affiliates regarding content deliverables and promotions.
Monitor affiliate-generated sign-ups, referrals, and conversions.
Prepare weekly reports on affiliate activities and results.

Community Management

Monitor and respond to comments and messages across social media platforms.
Engage with community members and build positive relationships.
Identify and participate in relevant online communities and discussions.
Escalate customer questions, feedback, or concerns to the appropriate team.
Track community feedback and provide regular summaries to management.
Support community growth initiatives and engagement campaigns.
Maintain a consistent and professional brand voice in all interactions.

Administrative Support

Maintain organized records of outreach, partnerships, and community interactions.
Update spreadsheets, trackers, and project management tools.
Assist with campaign coordination and special projects as needed.
Perform market and competitor research to identify partnership opportunities.
Qualifications
Experience in affiliate marketing, influencer outreach, customer support, or community management.
Strong written English communication skills.
Highly organized and detail-oriented.
Comfortable using social media platforms, Google Workspace, and project management tools.
Ability to work independently and manage multiple tasks.
Preferred Qualifications
Experience working with influencers, affiliates, or online communities.
Familiarity with CRM and affiliate tracking platforms.
Experience supporting startups or fast-growing companies.