Medical VA - Registered Nurse

Job Title: Medical Virtual Assistant (Registered Nurse)


Key Responsibilities
* Manage patient scheduling, appointment coordination, and follow-ups.
* Handle inbound and outbound patient communications via phone, email, and messaging platforms.
* Assist with patient intake, chart preparation, and medical documentation.
* Review and update electronic medical records (EMR/EHR) accurately.
* Coordinate referrals, authorizations, and insurance verifications.
* Process prescription refill requests and communicate with pharmacies as directed.
* Monitor patient inquiries and escalate clinical concerns appropriately.
* Support healthcare providers with administrative and care coordination tasks.
* Maintain patient confidentiality and adhere to HIPAA regulations.
* Perform other medical virtual assistant duties as assigned.


Qualifications
* Must be a Registered Nurse (RN) with an active nursing license.
* Minimum of 1–2+ years of experience as a Medical Virtual Assistant supporting healthcare providers remotely.
* Strong understanding of medical terminology, healthcare workflows, and patient care coordination.
* Experience using EMR/EHR systems.
* Excellent verbal and written English communication skills.
* Strong organizational skills with the ability to multitask and prioritize effectively.
* Proficient in Microsoft Office, Google Workspace, and other healthcare-related software.
* Reliable internet connection and a professional remote work setup.


Preferred Qualifications
* Experience supporting U.S.-based healthcare providers or clinics.
* Familiarity with insurance verification, prior authorizations, and referral management.
* Experience with telehealth platforms and remote patient coordination.


Application Instructions
If interested, please send a Google Drive link containing a PDF or Word copy of your resume. Please ensure that the file is accessible and that sharing permissions are set appropriately so it can be viewed without requesting access.