Customer Support & Order Coordination Specialist

A more professional title that may attract better candidates:

Customer Support & Order Coordination Specialist

Responsibilities

* Handle marketing and customer replies through our text messaging dashboard
* Input and organize catering orders accurately
* Follow up with customers as needed
* Assist with day-to-day operational software tasks
* Communicate with tea ---------- mbers regarding order updates and customer needs

Requirements

* Strong English communication skills
* Reliable internet connection (backup connection preferred)
* Detail-oriented and highly organized
* Comfortable calling and texting customers
* Able to work independently and follow instructions
* Fast typing speed preferred
* Ability to multitask in a fast-paced environment

Available Schedules

Option 1

* Monday–Thursday: 5:00 AM – 2:00 PM PST (USA)
* Sunday: 9:00 AM – 1:00 PM PST (USA)
* Friday & Saturday Off

Option 2

* Monday–Thursday: 11:00 AM – 8:00 PM PST (USA)
* Sunday: 9:00 AM – 1:00 PM PST (USA)
* Friday & Saturday Off

Additional schedule options may become available based on business needs.

Compensation

* $500 USD per month

To Apply

Please send a short video introduction covering: (Video can be recorded on Loom or google drive)

*Must submit video answering below -thnx
* Your work history and experience
* Why you would be a good fit for this position
* Your typing speed (WPM)
* Which schedule you are applying for (**Option 1 or Option 2**)
* Confirmation that you are available to work **Sundays from 9:00 AM – 1:00 PM PST (USA)**

We look forward to hearing from you.