Legal Receptionist

NOW HIRING -Virtual Legal Receptionist

Position Details-
Location: 100% Remote (Philippines)
Hours: 40 hours per week (minimum), with the opportunity to work 50 hours per week on a regular basis if interested.
Employment Type: Full-Time, Long-Term
Firm Type: Active U.S. Law Firm (Criminal Defense, Juvenile Defense, CPS and Protective Orders)
Requirement: Prior experience with a U.S. law firm is mandatory!

About The Edgett Law Firm-
The Edgett Law Firm is a well-established, fast-paced criminal and juvenile defense firm based in McKinney, Texas, primarily serving clients across Collin and Denton Counties, but handling cases throughout the DFW Metroplex and the entire State of Texas. Founded by Scott Edgett, a licensed Texas attorney with 24 years of courtroom experience, our firm operates with a White Glove client service standard. Every client who walks through our door or calls our office is someone who is scared, confused, and looking for someone they can trust. That is where you come in. We are growing and we need the right person to be the voice and first impression of our firm.

Position Overview-
We are seeking a dependable, dedicated, professional, and empathetic Virtual Legal Receptionist to serve as the primary point of contact for our firm. This is not a general administrative role. You will be representing an active law firm in the United States, handling real client calls, conducting potential new client intake qualification, scheduling appointments, notetaking and case updating, and supporting our legal team on a daily basis while being the first voice of the Edgett Law Firm. You must understand the sensitive and confidential nature of legal work and carry yourself accordingly in a professional environment.

What You Will Do-
• Answer inbound client calls and manage all general inquiries with professionalism and empathy.
• Conduct thorough client intake calls, gathering key information and routing matters appropriately to attorneys and staff.
• Follow up on consultations, missed calls, and outstanding client inquiries in a timely manner.
• Manage calendars including scheduling consultations and client meetings.
• Coordinate internally across departments to ensure smooth day-to-day firm operations.
• Handle sensitive and confidential client information with the highest level of discretion.
• Remain calm and professional even when handling distressed, emotional, or difficult callers.

What We Are Looking For-
• Prior experience working as a receptionist, legal assistant, intake coordinator, or similar role with a U.S. law firm is required. This is not negotiable.
• Excellent spoken and written English communication skills.
• Strong phone presence with a warm, calm, and professional demeanor.
• Ability to manage multiple tasks and cases simultaneously without losing attention to detail.
• Experience with CRM and case management systems preferred (MyCase or similar).
• Proficiency with Google Workspace, Microsoft Office, and standard administrative tools.
• Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
• Understanding of confidentiality and procedural compliance in a legal setting.
• Self-motivated, reliable, and proactive with minimal need for micromanagement.

Tools and Systems You May Work With-
• MyCase or similar legal case management platform
• Google Workspace (Gmail, Calendar, Drive)
• Microsoft Office Suite
• GoTo or similar VOIP phone system
• Slack for internal team communication
• Zoom and Google Meet for virtual meetings
• AI-assisted tools to support workflow and client communications

'Work Schedule and Compensation-
This is a full-time remote position. You will be expected to work a minimum of 40 hours per week aligned to U.S. Central Time business hours but would prefer to have someone who can work 50 hours per week (10 hours per day Monday through Friday with a 1 hour paid lunch). As discussed above, there is an opportunity to take on up to 50 hours per week, which means more income in your pocket. We are looking for someone who wants to grow with us, not just fill a seat.
Compensation will be competitive and discussed based on your experience, qualifications, and the number of hours you commit to. Long-term stability and growth opportunities are available for the right person.

Why Work With The Edgett Law Firm-
• You will work directly with an experienced legal team that values your role and treats you as a true member of the firm.
• This is a long-term opportunity with a firm that is actively growing across multiple locations.
• We have a team culture built on core values, accountability, and treating every client and tea ---------- mber with respect.
• You will gain deep experience inside a U.S. law firm environment that will elevate your professional career.
• Opportunity to expand your hours to 50 per week if you want to earn more.

How to Apply-
To be considered for this position, please follow these specific instructions set forth below:
1. Updated Resume or profile with detailed experience and background.
2. Cover Letter with a brief introduction explaining why you are the person we should choose for this Legal Receptionist position (why you are a strong fit for this role).
3. Any prior employer reviews, references, etc., if available.
4. Desired compensation for this position.

**Please email ALL of the above information to ---------- for your consideration for this Legal Receptionist position with the Edgett Law Firm.

Thank you for your interest in joining our legal team!