Virtual Assistant- Mental Health Practice (remote)

Virtual Assistant – Medical / Mental Health Practice (Remote)
Eunoia Psychiatric Wellness is a growing psychiatric private practice based in Florida looking for a reliable and organized full-time Virtual Assistant to assist with daily administrative and patient support tasks.

We are looking for someone professional, dependable, detail-oriented, and comfortable speaking with patients over the phone in a compassionate and professional manner.

Position Details
Remote Position

Full-Time – 40 Hours Per Week

Pay: $5/hour

Monday–Friday preferred

Must have reliable internet, headset, and quiet work environment

Responsibilities
Answer incoming phone calls and text messages

Schedule and reschedule patient appointments

Send intake paperwork and appointment reminders

Assist patients with portal access and completing required forms

Collect insurance information and credit card information

Upload patient documents into the EHR system

Document patient communication appropriately

Assist with administrative tasks related to FMLA/disability paperwork and forms

Track overdue follow-up appointments and no-shows

Help maintain an organized and efficient provider schedule

Provide excellent customer service and patient communication

Qualifications
Required
Experience working in a medical office, healthcare setting, or mental health setting

Experience using an Electronic Health Record (EHR/EMR) system

Strong English communication skills

Professional phone etiquette

HIPAA knowledge/training

Strong organizational skills and attention to detail

Ability to multitask and work independently

Preferred
Mental health or psychiatric office experience

Experience with ICANotes EHR

Experience scheduling patients

Experience with intake coordination and medical administrative tasks

Ideal Candidate
We are looking for someone who is:

reliable

responsive

organized

professional

compassionate

able to handle sensitive information appropriately

comfortable working in a fast-paced healthcare environment

To Apply
Please send:

Resume

Description of your healthcare/medical office experience

EHR systems you have used

Internet speed

Availability and timezone

Please apply at ----------