Executive Assistant - Health Business

Hi, I'm Hassan.
I run a growing exercise physiology clinic based in Sydney (Australia). As the business is expanding, so are the operations and complexities. Hence, I am looking for an experienced Executive Assistant to help me manage multiple projects and tasks.

To be clear, I am not looking for a task-based VA. I am looking for someone who is proactive and can plan, draft and take action to help me and the business grow.

Your duties:
- Manage the inbox — draft replies, handle routine enquiries, escalate only what genuinely needs my input
- Follow up warm leads and lapsed clients from our CRM and book them in
- Track letters, subcontractor agreements, and outstanding invoices
- Coordinate outreach and book appointments with GPs and referrers on my behalf
- Produce weekly KPI and end-of-week summaries
- Support content publishing — formatting articles, scheduling posts, Canva thumbnails
- General research and admin as needed

Who you are:
- You have real EA experience — not just VA admin. You can give examples of decisions you made without being asked
- Your written English is excellent. You can write a professional email to a doctor without it being rewritten
- You're proactive. If something needs doing, you do it and report back
- You want ONE long-term employer, not a portfolio of clients
- You're available during Sydney business hours (minimum 4–5 hrs overlap with AEST)

To apply: Send your CV and a 2–3 sentence note on why this role suits you. Also include a short video introduction (60–90 seconds) — Loom, YouTube unlisted, or Google Drive link is fine. Tell us who you are, what you do best, why this role interests you and what will be your first question for me?

Applications without a video and a personalised note will not be reviewed.