Operations Manager / Executive Assistant (Full Time)

Rebel Meat Co is a rapidly growing Australian meat business selling wholesale cartons direct to consumers.

We are seeking a highly organised full-time tea ---------- mber to help manage customer service, order processing, administration, delivery coordination and business operations.

This is not a basic virtual assistant role. We are looking for someone who can grow with the business and eventually take ownership of key operational functions.

Responsibilities

Manage Facebook Messenger ----------
Process customer orders
Coordinate deliveries
Follow up payments
Handle customer service issues
Maintain spreadsheets and reporting
Prepare customer communications
Assist with supplier and inventory administration
Identify opportunities to improve business processes
Support business growth initiatives

Required

Excellent written English
Strong organisational skills
Customer service experience
Google Sheets / Excel proficiency
Ability to work Australian business hours
Reliable internet and computer

Highly Desirable

Operations management experience
E-commerce experience
Meta Business Suite experience
Marketing experience
Bookkeeping experience
Team leadership experience