CRM Administrator and Data VA for Luxury Goods Dealership

About Us:

We're a US-based luxury pre-owned watch and fine jewelry dealership. We move high-value inventory and serve a repeat clientele, so accuracy, discretion, and follow-through matter more than speed. You'll work directly with the founder and a small team.

What You'll Do:

Own day-to-day data hygiene in HubSpot: create, update, and de-duplicate contact and deal records
Maintain our field schema accurately and consistently
Log client interactions, tag and segment contacts (new vs. repeat buyers, interest categories)
Build and update deal pipelines, keep stages current
Pull simple reports and lists when asked (e.g. repeat buyers, dormant clients)
Follow our written SOPs exactly, and flag anything that looks off rather than guessing

Must-Haves:

Hands-on HubSpot experience (Sales Hub). Tell me what you've actually done in it
Strong written English
Obsessive attention to detail — this role is mostly about getting records right
Comfortable following documented processes and asking before improvising
Reliable internet and a quiet work setup

Nice-to-Haves

Experience migrating data between CRMs (e.g. from Podium or similar)
CSV cleanup / spreadsheet skills (Excel or Google Sheets)
Prior work with US-based businesses or in retail/e-commerce

How to Apply:

To show you actually read this, start your application with the word "WATCHES" at the top. Then tell me:

Your specific HubSpot experience — what you've built or managed
A time you caught a data error before it became a problem
Your available hours in US Pacific Time

Applications without the keyword will be ignored.