HR + Compliance + SMM; PERMANENT work from home; morning shift

Job Title: HR & Compliance + SMM

Type: Full Time; 40 hours per week

Rate: 9AUD/hour (60-62k PHP per month)

About The Client

QC Architectural is a factory-applied coatings and prefinished building materials business based in Carole Park, Queensland. We coat and supply architectural timber, fibre cement, and plywood products to builders, architects, and construction projects nationally. We are a growing manufacturing business with a small, dedicated team that values precision, customer service, and operational excellence.

This role has been created to support our Principal/Director(s) with three critical areas: marketing and social media presence, day-to-day administrative operations, and HR compliance support.

Purpose

We are looking for a highly organised, proactive, and tech-savvy Virtual Assistant to take ownership of QC Architectural’s marketing output, reduce the administrative burden on the Directors, and support HR compliance functions. This is a varied and evolving role that requires initiative, strong written communication, and the ability to work independently.

Responsibilities

HR Compliance Support (PRIORITY):

· Review all current QC Architectural employment agreements against the Manufacturing Award MA000010 (Fair Work Act)

· Cross-check existing employee pay rates against Award classifications (C12, C13 and other relevant levels) to confirm compliance, identify any discrepancies or underpayments

· Identify gaps in leave entitlements, penalty rates, overtime rates, allowances, and leave loading obligations

· Draft updated or new employment agreements where gaps are identified, for Directors review and approval

· Build and maintain an HR compliance register: employee contract dates, review dates, pay rates, Award classifications, leave balances

· Develop or update basic HR policy documents as instructed (leave policy, performance management process, onboarding checklist)

· Set up a simple, repeatable onboarding process for future new hires

Administration & Operations Support

· Email inbox monitoring, triaging, and drafting responses on behalf of the Director from provided briefs

· Data entry and record maintenance in MRPeasy (ERP system) – customer records, job updates, product information

· Maintain and organise the QC Architectural SharePoint/OneDrive file structure

· Prepare documents, templates, proposals, and correspondence (memos, emails, reports)

· Follow up on outstanding customer quotes and enquiries via email (only when triggered to do so)

· Maintain and update customer and supplier contact lists (CRM and spreadsheets)

· Scheduling, calendar management, and meeting coordination for the Director

· Research tasks – supplier information, product data, industry news as directed

· Assist with preparation of presentations and capability statements

· Document and maintain simple SOPs and process records as instructed

Smm

Manage and maintain QC Architectural’s social media accounts (LinkedIn, Instagram, Facebook) – posting consistently to an agreed content calendar
Design professional graphics and visual content using Canva (product spotlights, project showcases, promotional posts, testimonials) Directors will also supply images to be posted and used in the marketing
Write captions, hashtags, and copy that reflects the QC Architectural brand voice – clean, trade-facing, professional
Monitor and respond to comments, messages, and enquiries across social platforms in a timely manner
Build and manage a monthly content calendar for Directors approval
Assist with website content updates once the new QC Architectural website is launched (blog posts, project updates, product page edits)
Draft and schedule email marketing campaigns (product launches, seasonal promotions, trade updates)
Pull and report monthly social media analytics (reach, engagement, follower growth, impressions)
Research competitor and industry content to inform content strategy