Virtual Assistant (Admin)

-Email the installation team their travel itinerary, the client's SPC, and all necessary site access codes.
- Confirm deposit was paid
- Upload Site prep checklist to correct project name in Monday CRM
-Verify Buildsite address on SPC is the same as the one listed in Monday
-Monitor the shipping/arrival status
-Field inbound emails from clients asking for timelines and reply with the approved script ("Your sauna is currently in the Fabrication stage...").
-Follow up with clients who haven't returned their Site Prep Checklist (SPC) to remind them their date is not secure until it's submitted.
-Upload the completed SPC to the correct project board in ---------- and change the project status from "Pending SPC" to "Ready for Install."
-Have VA make project spend reports.