Virtual Sales & Admin Assistant

About Us
HomeProCleaners is a growing residential and commercial cleaning company based in Mill Creek, Washington, serving the greater Snohomish County area. We're a family-owned business built on reliability, quality, and great customer relationships. As we expand, we're looking for a motivated Virtual Sales & Admin Assistant to help us grow our client base and keep operations running smoothly.

Role Overview
You'll be the first point of contact for many of our potential customers — reaching out to warm leads, following up on quotes, and helping convert inquiries into booked jobs. You'll also support day-to-day admin tasks to keep our team organized and our clients happy.

Key Responsibilities
Sales & Outreach

Make outbound calls to leads generated from our marketing channels (Google, Facebook, Thumbtack, etc.)
Follow up with prospects who have requested quotes but haven't booked
Reach out to realtors and property managers to introduce our services and build referral relationships
Respond to inbound inquiries via phone and email in a timely, professional manner
Track lead status and update CRM records (Zoho CRM)

Admin Support

Assist with scheduling and coordinating cleaning appointments
Send follow-up emails and confirmations to clients
Help manage online reviews and respond to customer feedback
Support social media posting and basic content scheduling as needed
Perform general administrative tasks as assigned


What We're Looking For

Proven experience in a sales, customer service, or virtual assistant role
Confident, friendly, and professional phone manner — comfortable making cold and warm calls
Strong written and verbal communication skills in English
Highly organized with excellent attention to detail
Self-motivated and able to work independently with minimal supervision
Experience with CRM tools (Zoho CRM a plus)
Familiarity with scheduling or operations tools a plus (Connecteam, QuickBooks)
Experience in the home services industry is a bonus but not required


Why Work With Us

Flexible remote work schedule
Supportive, family-oriented team culture
Opportunity to grow with a business that's scaling quickly
[Add any other perks — performance bonuses, consistent hours, etc.]


To Apply
Please submit your resume along with a brief voice recording (1–2 minutes) introducing yourself and describing your experience with sales or customer outreach. Applications without a voice recording will not be considered.

Please email your resume to ----------