Administrative Virtual Assistant (HVAC/Plumbing Background)

Hiring: Administrative Virtual Assistant (HVAC/PLUMBING & ServiceTitan Experience Preferred)

Responsibilities:
Administrative & ServiceTitan Support
Bill entry
AP processing
Entering supply bills into ServiceTitan
Warranty registrations
Equipment registrations
Equipment data entry
Entering model and serial number information
Associating parts, invoices, and items to equipment in ServiceTitan
Customer database cleanup and organization
Standardizing customer information formatting

Email triage
General back-office administrative support
Potentially helping build ServiceTitan price book tasks/items from technician notes and vendor quotes
Inputting labor and material pricing into existing systems

What We’re Looking For
Required:
Previous HVAC or Plumbing industry experience
Excellent English communication skills (written and verbal)
Strong attention to detail
Fast and accurate data entry skills
Ability to work independently
Strong organizational and follow-through skills
Comfortable with video calls and Microsoft Teams communication

Preferred
Experience with ServiceTitan
Previous VA, admin, or CRM support experience
Familiarity with home service operations, invoicing, warranties, and price books

The Ideal Candidate
You are:
Proactive and resourceful
Highly dependable
Comfortable figuring things out independently
Organized and process-driven
Able to manage repetitive tasks with accuracy and consistency

We value people who take ownership, communicate well, and proactively improve workflows.

Apply here: ---------- reers/application-page
Please select "HR/ Admin Assistant" for the position you are applying for.