Remote Listing Assistant

???? Responsibilities
Listing Management
Update, and optimize property listings on platforms such as:
Zillow
Apartments.com
Airbnb
VRBO
Booking.com
Ensure photos, descriptions, amenities, and pricing are accurate and consistent
Monitor listing performance and flag issues
Rate & Promotion Updates
Adjust pricing based on seasonal trends and management direction
Set up promotional rates (mobile rate, early booking discount, etc.)
Track occupancy and pricing changes in spreadsheets
Reservation & Record Keeping
Maintain reservation tracking sheets
Organize invoices and listing-related documents
Ensure platform invoices are downloaded and archived
Guest & Inquiry Support
Respond to basic inquiries using templates
Flag urgent issues to operations team
Coordinate with maintenance/cleaning when needed
Platform Coordination
Contact platform support when accounts are suspended or restricted
Request removal of inaccurate reviews when applicable
Ensure accounts comply with platform policies