Administrative Support Officer - Strong excel skills

**Applicants must have Strong excel skills, Australian work experience in customer service and phone-based support**
Job Summary
The Administrative Support Officer provides administrative support to the Creditor Relations team. The role involves handling daily administrative tasks, supporting tea ---------- mbers, speaking with creditors by phone, and keeping records accurate and up to date.
Key Responsibilities
• Answer and make phone calls in a professional manner
• Respond to inquiries by phone and email
• Take accurate messages and maintain call records
• Prepare and file basic documents and reports
• Keep records and files organized
• Excel and formula calculations
Required Skills, Qualifications & Personal Attributes
• Strong Excel and Data entry skills with accuracy
• Experience in a call-based or administrative role
• Strong verbal communication and phone skills
• Attention to detail and accuracy
• Reliable, flexible, and able to work independently or in a team
Home Office Setup Requirements-
• Desktop or laptop computer suitable for work tasks
• Two monitors for efficient work
• Quiet, dedicated workspace for confidential calls
• Comfortable desk and chair
Software, Operating System & Internet
• Modern operating system (Windows 10 or newer)
• Updated web browser and office software
• Ability to install required work software and security update
• Antivirus protection
• Reliable, high-speed internet connection
• Backup internet option preferred
Audio & Work Environment
• Headset with microphone for clear calls
• Webcam for video meetings
• Minimal background noise and distractions
• Ability to maintain privacy and confidentiality