Office assistant - Tech specialist

Virtual Operations & Integrations Assistant — Gladiator Pro Wash (Canada)
About Us
Gladiator Pro Wash is a fast-growing exterior cleaning and permanent lighting company based in Ontario, Canada. We run a high-volume field operation with multiple crews on the road daily. Our backend is built around Housecall Pro, Google Sheets, and a growing stack of automations — and we need someone who can help us scale it properly.
The Role
Part-time remote, Monday to Friday, ~3–4 hours/day. You'll own the data layer of our operations — keeping our job management system, financial tracking, and KPI reporting clean, accurate, and connected. If you're the type who sees a manual process and immediately thinks "this should be automated," you'll fit right in.
What You'll Be Doing

Housecall Pro management — maintaining job records, customer data, and workflow triggers
Accounts receivable tracking — monitoring outstanding invoices and payment status
Payroll & bonus tracking — logging crew hours and maintaining bonus calculation logic in Sheets
Production KPI dashboards — keeping performance data current and structured for reporting
Automation support — helping build or maintain Zapier workflows that connect our tools (HCP, Sheets, email, etc.)
Lead tracking — managing pipeline data in Google Sheets with clean structure and consistent formatting
Light API work — comfortable pulling or pushing data between platforms when needed

What We're Looking For

Solid experience with Zapier or similar automation tools (Make, n8n)
Comfortable working directly in Housecall Pro or a comparable field service CRM
Strong Google Sheets skills — we're talking formulas, structured data, maybe some Apps Script
Understands how platforms talk to each other via API/webhooks — you don't need to be a developer, but you know what an endpoint is
Self-directed and async-friendly — you get a task, you execute, you flag issues without being chased
Strong written English; clear communicator across Slack, email, or whatever we're using

Nice to Have

Experience with other field service platforms (Jobber, ServiceTitan, etc.)
Familiarity with basic reporting or BI tools
Any experience in trades, home services, or high-crew-count operations

Compensation & Hours
Monday to Friday | 3–4 hours/day
Please include your expected hourly rate when applying.
To Apply
Submit a short voice recording introducing yourself alongside your application — this is a required step. Bonus points if you briefly describe an automation or integration you've built or maintained.