Mortgage Loan Process Officer | WFH | 100% Remote

Please send your CV to ----------

About the Role

We are seeking an experienced Mortgage Loan Process Officer based in the Philippines to provide high-level, dedicated support to a single Australian Mortgage Broker.

This is a credit-driven, end-to-end role designed for a technical expert, not an administrative assistant. You will be responsible for the entire loan lifecycle—from initial credit assessment and servicing through to settlement and post-settlement.



Key Responsibilities



End-to-End File Ownership: Manage the full Australian mortgage process from pre-assessment to settlement.
Credit Analysis & Structuring: Conduct detailed credit analysis, including complex servicing calculations, liability reviews, and lender policy interpretation.
Loan Submissions: Prepare high-quality, "approval-ready" loan submissions with clear credit rationale and supporting documentation.
Software Management: Maintain a seamless pipeline using industry-standard tools such as SalesTrekker
Broker Partnership: Act as the proactive right hand to one dedicated broker, identifying and resolving policy or credit issues early in the process.
Compliance: Ensure all files meet NCCP requirements and Australian lender-specific documentation standards.


Essential Requirements



AU Industry Experience: Minimum 2 years of direct experience supporting Australian mortgage brokers.
Software Proficiency: Hands-on experience with SalesTrekker is essential.
Credit Expertise: Deep knowledge of Australian lender policies, servicing calculators, and the credit assessment process.
Complex Scenarios: Ability to independently assess and structure loans for self-employed, SMSF, or commercial clients is highly regarded.
Attention to Detail: A "credit-first" mindset with the ability to validate client documentation for accuracy and compliance.
Schedule: Willingness and availability to work Australian business hours.


Why Join Us?



Direct Impact: A credit-focused role where your expertise directly influences loan approvals.
Stability: Work exclusively with one Australian broker in a long-term, 100% work-from-home capacity.
Professional Growth: Exposure to a broad range of complex lending scenarios and high-level loan structuring.
Supportive Environment: A professional culture aligned with Australian standards and values.


Please send your CV to ----------