Research Assistant

About the role:
We are looking for a reliable, detail-oriented Research Assistant with an e-commerce background to join our team on a full-time remote basis. Research is the core of this role — you will spend most of your time finding, verifying, and organising business and e-commerce intelligence. A big part of this job is making sure research is always current and ready to go — meetings can be called at short notice and you need to be prepared before they happen, not after.

You will work directly with the Founder. This means direct communication, real visibility, and the ability to make a genuine impact from day one — but also that high standards and responsiveness are non-negotiable.

We are looking for someone who wants to grow with us long-term — not just complete tasks, but truly understand the business and become a trusted part of the team.

What you'll be doing:

Conduct in-depth research on e-commerce markets, competitors, suppliers, industry trends, and business topics — keeping findings continuously updated.
Maintain research that is always up to date and ready to present at a ---------- nt's notice — impromptu meetings happen and you need to be ahead of them, not catching up.
Summarise findings into clear, well-organised reports, briefs, and Google Docs that can be picked up and used immediately.
Build and maintain structured Google Sheets to track, compare, and analyse data.
Draft professional emails and messages to suppliers, vendors, or other contacts clearly and accurately.
Source and vet suppliers across platforms; gather detailed, structured quotes (pricing, lead times, MOQs, specs, and shipping terms) proactively — before being asked.
Manage multiple tasks at once and follow through to completion without needing to be chased.
Proactively flag anything useful or relevant — we value someone who thinks, not just executes.


What we're looking for:
Background in e-commerce — whether through a degree, work experience, or running your own online store.
Strong research skills — you know how to find accurate, reliable information efficiently and keep it current.
Excellent written English — clear, professional, and easy to understand.
Comfortable working in Google Sheets and Google Docs.
Highly organised and detail-oriented — you notice things others miss and always double-check your work.
Self-starter who can work independently and stay on top of things without being reminded.
Reliable internet connection and a quiet, dedicated workspace.
This role requires someone who is always one step ahead. If you are the type to wait to be asked before updating your research, this is not the right fit.

Nice to have:
E-commerce degree or certification
Experience with Shopify / Amazon / Lazada
Supplier sourcing on Alibaba
Knowledge of shipping terms (EXW, DDP)
AI tools (ChatGPT, Perplexity)
Experience as a VA or EA
Canva or basic design tools

To apply, send your resume using Google Drive link and 2–3 sentences on why this role suits you.