Sales Support / Admin Specialist

Are you great on the phone, organised, and confident talking to clients? This might be the role for you.

We are looking for a Sales Support and Admin Specialist for a permanent, direct-hire position with an IT solutions company based in Adelaide, Australia. You will be working from home most of the time, but you need to be based in Pampanga or nearby areas because there will be occasional onsite days for tea ---------- etings and training.

This is not a call center job and not a technical role. Think of it as the bridge between the client and the technical team. You talk to customers, figure out what they need, prepare quotes, and make sure everything gets done properly from start to finish.

The Role

-Talk directly to clients about their IT needs (hardware, licensing, upgrades)
-Prepare and follow up on quotes and proposals
-Research products and recommend the right solutions
-Handle invoicing and supplier bills using Xero
-Coordinate with the internal team to make sure jobs are completed on time

Work Setup

-Permanent, direct hire with the Australian client
-Work from home setup
-Occasional onsite days in Pampanga for meetings and training (this is required, not optional)
-Schedule: Monday to Friday, 8:00 AM to 5:00 PM Adelaide time (ACST) Day Shift!

Who We Are Looking For

-At least 3 to 5 years of experience in sales support, admin, or customer-facing operations
-Excellent English communication skills, especially over the phone
-Comfortable talking about basic IT concepts like hardware and software licensing
-Experience with Xero or any invoicing tool is a big advantage
-Has worked with Australian or international clients before
-Based in Pampanga or nearby towns.

Why This Role Is Worth Your Time

-Stable, permanent position with a growing Australian company
-Competitive salary with room to grow
-Work from home with a professional, organised team
-You will be directly hired, not agency-managed

**Please send us a brief cover letter + your resume so we could have a better understanding of your career progression.
**Don't forget to use the word "GRIT" at the beginning of your application. Thank you!