Customer Service Representative

BASIC REQUIREMENTS:
• Understand, meet and exceed targets set by your Supervisor for different projects.
• Knowledge of and ability to navigate systems efficiently using MS Office and Excel.
• Able to multi-task, including working with clients using online resources and making appropriate documentation while maintaining composure in a fast-paced environment.
• Responsible for correctly entering detailed notes, remarks and/or special terms as specified by the client.
• Communicate with Supervisor regarding work challenges, procedures and process improvement ideas.
• Required to work 40hrs/week.
Additional Responsibilities:
• Comply with company policies, safety rules and regulations for self and as pertaining to other employees.
• Maintain work area, equipment and supplies in an orderly condition.

We need individuals who possess the following qualities:
• At least 6 months of working experience in the same field is an advantage.
• With excellent communication skills in English.
• Above average listening and comprehension skills.
• Microsoft application savvy.
• Responsible, orderly and organized.
• Eagerness to learn, to pursue training and career advancement.
• Willing to work on night shift
• Entry level can also apply
• 10 full time positions available.
• Can start immediately.