ECOMMERCE & CRO MANAGER

Position Summary

We are seeking a highly organized and growth-oriented Ecommerce & CRO Manager to support optimization and scaling across fast-growing beauty and wellness brands.

This role will focus on Shopify optimization, customer journey improvement, merchandising strategy, conversion optimization, retention support, and ecommerce operational performance.

The ideal candidate understands both the analytical and customer experience side of ecommerce and is excited to help build scalable ecommerce systems in a fast-moving growth environment.

Responsibilities

Responsibilities may include:

Managing and optimizing Shopify storefront experience
Supporting onsite merchandising and product organization
Improving customer journeys, landing pages, and conversion pathways
Supporting subscription optimization and retention initiatives
Assisting with ecommerce launch planning and promotional strategy
Coordinating with creative, paid media, and retention teams
Evaluating conversion performance and identifying optimization opportunities
Supporting product page optimization and merchandising strategy
Assisting with reporting and ecommerce analytics interpretation
Supporting implementation of AI-supported workflows and operational systems
Qualifications
Strong Shopify and ecommerce operations experience
Understanding of CRO and customer journey optimization
Experience with merchandising and ecommerce strategy
Analytical mindset with strong attention to detail
Organized and operationally strong
Experience in beauty, wellness, or DTC brands preferred
Comfortable working in a fast-moving startup environment
Strong communication and collaboration skills
AI-forward and comfortable leveraging modern operational tools