Virtual Assistant — DM Manager, CRM & Lead Coordinator (Full-Time, Long-Term)

We are a growing auto detailing and ceramic coating company looking for a reliable, detail-oriented, and proactive Virtual Assistant to join our team full-time. This is a long-term position with real growth potential. You will be the front line of our business — managing client conversations, keeping our CRM organized, tracking daily performance, and making sure no lead ever falls through the cracks.

If you are someone who takes ownership, communicates clearly, and genuinely enjoys talking to people — this role is for you.


What You Will Be Doing Every Day
• Instagram DM Management: Responding to all inbound leads within 5 minutes, qualifying them through natural conversation, and collecting their contact information so the owner can follow up.
• Lead Follow-Ups: Reaching back out to leads who have gone quiet and keeping the conversation alive until they book or say no.
• CRM Management (GoHighLevel): Keeping every lead and client updated in our GoHighLevel CRM — adding new contacts, updating pipeline stages, and logging notes after every conversation.
• Booking & Scheduling: Confirming appointments and eventually managing our booking system (Jobber) to keep the calendar organized and running smoothly.
• Invoicing (Stripe): Sending invoices to new clients and following up on any unpaid ones.
• Daily KPI Reporting: Sending an end-of-day report every single day with your numbers — DMs sent, leads added, calls booked, follow-ups completed, and invoices sent.


Your Daily Schedule
This is a full-time role. We are looking for someone who can commit to a structured day and stay consistent. Here is what a typical day looks like:

Hours are approximately 9 AM to 7 PM (your local time, Philippines). We are flexible and understand life happens — just communicate openly and we will work together.
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What We Are Looking For
• Excellent written English — you will be representing our brand in every message
• Experience with CRM tools (GoHighLevel is a big plus)
• Experience managing Instagram DMs or social media conversations
• Someone who is proactive, not reactive — you do not wait to be told, you just handle it
• Reliable internet connection and a quiet work environment
• Honest, communicative, and consistent


Pay & Details
• Rate: $6 USD per hour
• Hours: Full-time, approximately 40-50 hours per week
• Schedule: Monday through Saturday, 9 AM – 7 PM Philippines time
• Start: As soon as possible
• Platform: Payment via [your preferred method — e.g., Wise, PayPal, or direct bank transfer]


How to Apply
Please read this carefully before applying.

Send your application to [your email or application link] with the following:

1. Your resume or a short summary of your relevant experience
2. A brief paragraph (3-5 sentences) explaining why you are a great fit for this role
3. Any examples of CRM work, DM management, or similar experience you have

Important: To show us you read this entire post, please make the subject line of your application: “Ceramic VA — [Your Favorite Car Brand]”

Applications without the correct subject line will not be reviewed.

We look forward to hearing from you!