Administration Assistant & Patient Bookings (Telephone)

We are a home-visiting opticians service, providing nationwide eye tests in nursing homes across the UK.
We are looking for an enthusiastic and adaptable Administration Assistant to join our team remotely.
This is a dynamic role, where the successful candidate will be trained across multiple departments, with the opportunity to take on a variety of tasks.

Key Responsibilities:

Data Entry & Management: Inputting and maintaining accurate data in our systems.
Appointment Coordination: Booking and managing appointments.
Communication: Liaising with care homes via phone and email.
Reporting: Providing daily reports to management on activity and progress.
General Administration: Assisting with various administrative tasks as required by the team.

Key Requirements:

Very strong verbal communication skills (fluent English).
Good phone manner.
Good organisational skills with attention to detail.
Competent using a computer and different softwares.
Ability to multitask and manage different tasks efficiently.
Willingness to quickly learn and adapt to different roles across departments.
Previous administrative experience is a plus, but not required—full training will be provided.
PLEASE SEND A BRIEF VOICE/VIDEO RECORDING OF YOURSELF - WHEN APPLYING FOR THE ROLE.

Why Join Us?

Full training and ongoing support provided.
Opportunity to gain experience across various areas of the business.
The chance to work in a supportive and dynamic environment.
Career growth potential as the role may evolve based on your strengths and interests.
If you’re proactive, adaptable, and ready to take on a variety of tasks in a supportive environment, we’d love to hear from you!