Healthcare Virtual Assistant for Irish Mental Health Clinic

We are a growing online mental health clinic based in Ireland seeking an experienced, highly organized, professional Virtual Assistant with strong healthcare administration experience to support patient coordination, clinic operations, and workflow management.

This is a long-term remote role with opportunities for professional growth within our clinic.

Mandatory Requirements:
• Previous experience working as a Medical/Healthcare Virtual Assistant
• Strong working knowledge of Notion
• Strong working knowledge of GoHighLevel (GHL)
• Experience using CRM and workflow automation systems
• Excellent written and spoken English communication
• Professional, compassionate, and patient-centered communication style
• Strong attention to detail and organizational skills
• Reliable internet connection and professional remote work setup
• Ability to maintain strict confidentiality and professionalism

Strongly Preferred:
• Experience using Semble (medical practice management system)
• Experience with appointment scheduling and patient coordination
• Experience supporting online healthcare or mental health clinics
• Familiarity with Google Workspace
• Experience managing WhatsApp and email communications
• Canva and social media scheduling experience

Responsibilities Include:
• Managing WhatsApp and email inquiries
• Booking, confirming, and rescheduling appointments
• Following up with patients regarding forms, reports, and documents
• Updating CRM systems, pipelines, and spreadsheets
• Managing workflows and SOPs within Notion and GoHighLevel
• Assisting with clinic operations and administrative coordination
• Supporting patient onboarding and communication processes
• Assisting with social media scheduling and operational support tasks

We are looking for someone who is:
• Reliable and proactive
• Highly organized
• Tech-savvy and process-oriented
• Warm, compassionate, and professional
• Interested in long-term growth with our clinic

To confirm attention to detail, please begin your application with the word “Emerald.”

Application Requirements:

To be considered for this role, please include the following with your application:

• A short 1–2 minute voice recording introducing yourself and describing your previous Medical VA experience
• Screenshots or brief examples of your work using GoHighLevel, Notion, and/or Semble
• A brief summary of your previous healthcare or medical administration experience

Shortlisted candidates may be invited to complete a small paid trial task before final selection.