AI Automation & CRM Specialist

About the role
We're a Canadian e-commerce and cleaning equipment company looking for a skilled automation specialist to build and maintain our lead management and marketing systems. You'll be the person who makes sure no lead falls through the cracks — from first form fill to closed sale.

This starts as a one-week build project with strong potential to become an ongoing monthly retainer for the right candidate.

What you'll build
Missed-call SMS recovery using ---------- + n8n automation
Sub-30-second auto-reply on every Klaviyo form submission
HubSpot Free CRM setup with unified lead pipeline (calls, forms, abandoned checkouts)
Klaviyo flow fixes and expansion (content mismatches, product-specific flows)
Internal alerts for stalled leads — nothing ages past 48 hours
Weekly SEO content engine: n8n drafts, client approves, auto-publishes to Shopify
Full documentation and handover so the team can maintain it independently

Must-have skills
n8n (self-hosted on VPS — Hostinger or similar)
Klaviyo — flow building, segmentation, content editing
HubSpot CRM setup and pipeline configuration
SMS automation ( ---------- or equivalent)
Shopify integration experience
Strong written English for documentation and async communication

Nice to have
Experience with AI-assisted content generation in n8n workflows
Lead scoring logic and CRM segmentation
Prior work with Canadian or North American e-commerce clients
Portfolio or live demos of past automation builds