Project Manager

Organization: Non Profit
Hours: Part-time, flexible (estimated 15-25 hrs/week to start, may grow)
Compensation: $7-10/hr USD
Time Zone: EST

ABOUT THE ORGANIZATION
It started with a storm. After a hurricane devastated communities across Puerto Rico, a small team of volunteers showed up with tools, food, and a simple belief: people deserve to be helped. Three years later, that belief has become 200+ missions, 1435+ roofs repaired, 33 farms supported, 1,100 people fed - and a verified world record of 1.1 million acts of kindness in a single week.

Now the movement is going global. Our Pay It Forward campaign is scaling to 200 countries with a goal of 1 billion acts of kindness. We are a local Puerto Rico and federally certified 501(c)(3) non-profit, and we operate the same way we always have - lean, mission-first, and built on people who actually care.
If you want a role where your work shows up in someone's life, not just a dashboard, this might be your place.

THE ROLE
You are the glue between our systems and our people.

We have a fully built tech infrastructure: Notion, Airtable, Slack, OneDrive, and Claude AI. Our systems developer has designed and documented the full setup and is creating SOPs and training videos. But he's a builder, not a manager.

That's where you come in.

Your job is to make sure people actually use the system. You help onboard new team members. You follow up when tasks go quiet. You answer questions when someone gets stuck. You are the human layer between a smart system and a growing global team of volunteers.

The system is the engine. You make sure everyone knows how to drive it - and that no one stalls out.

WHAT YOU'LL BE DOING

Onboarding and Training
- Onboard new regional managers, country directors, and core team volunteers into the tech stack (Notion, Airtable, Slack)
- Walk them through SOPs and training materials created by the developer
- Answer questions, troubleshoot access issues, and make sure everyone is set up and confident
- Be the first point of contact for anyone joining the global team

Project Coordination
- Track tasks and milestones across the global team
- Follow up with team members on deadlines, deliverables, and incomplete tasks
- Send reminders, check in on progress, and flag blockers to leadership
- Keep the Notion workspace and Airtable organized and current

Systems Support
-Know the tech stack inside and out
-Identify when something is broken, confusing, or needs improvement
-Coordinate with the developer or leadership when system changes are needed
-Use Claude AI to support documentation, queries, and process improvements

Communication
-Attend brief weekly check-ins with leadership
-Provide simple status updates on team activity and progress

WHO YOU ARE

Must-haves:
- Solid experience with Notion and Airtable
- Experience with AI tools (Claude, ChatGPT, or similar)
- Must have Project Management experience
- Must have reliable internet connection
- Experience with volunteer-driven or non-profit organizations is a plus
- Experience in Lovable and Wordpress website updating is a plus

Personality fit:
- Patient and people-oriented - you're working with volunteers, not employees. They need clarity and encouragement, not pressure.
- Communicative - you surface problems early instead of waiting for them to grow
- Mission-driven - you understand that behind every task is a real person who needed help
- Calm under ambiguity - things are still being built, and you're okay with that