Remote Medical Administrative Assistant – Prior Authorizations, EHR Documentation & Phone Support

Seeking an experienced and reliable Remote Medical Administrative Assistant to support a busy medical office. Candidates must have prior experience working in a medical administrative setting and be comfortable handling insurance-related tasks, EHR documentation, and patient communication. Must be able to work USA/ PST hours.

Responsibilities:
Prior Authorization processing and follow-up
Insurance eligibility verification
Assisting with EHR/EMR documentation and chart updates
Entering patient information accurately into medical systems
Answering and making phone calls using a VOIP system
Scheduling and patient coordination
Administrative support and data entry
Following up with insurance companies and medical offices
Managing documentation and maintaining accuracy
Requirements:
Previous medical office or healthcare administrative experience REQUIRED
Experience handling prior authorizations and insurance verification REQUIRED
Experience working with EHR/EMR systems REQUIRED
Strong English communication skills (spoken and written)
Stable high-speed internet connection
Quiet work environment
Computer/laptop with headset
Phone or device compatible with VOIP systems
Ability to multitask and work independently
Professional attitude and reliable attendance
Preferred Qualities:
Organized and detail-oriented
Comfortable speaking with patients, providers, and insurance companies
Strong phone etiquette
Fast learner with positive attitude
Long-term availability preferred
Please Include:
Your resume
Your internet speed test
A short voice recording introducing yourself
Details about your prior medical administrative experience and EHR systems used

Only applicants with relevant healthcare administrative experience will be considered.