GoHighLevel Client Success and Fulfillment Manager

We are hiring a full-time GoHighLevel Client Success & Fulfillment Manager to help manage client accounts, complete client setup tasks, update websites, support Google Business Profile setup, and keep client fulfillment organized from start to finish.

This is not a basic VA role. We are looking for someone with advanced GoHighLevel experience, strong English communication skills, and the ability to work independently, follow SOPs, check their own work, and communicate clearly.



Responsibilities:

You will help with:

Setting up GoHighLevel sub-accounts, websites, funnels, and client accounts
Making updates and edits to existing client accounts
Using GHL snapshots, templates, SOPs, and onboarding checklists
Assisting with toll-free verification and local A2P/10DLC phone registration
Setting up and tracking Google Business Profile verification
Responding to client messages professionally
Posting Slack updates about client requests, setup progress, and tasks that need to be completed
Tracking website setup, A2P verification, GBP verification, and other onboarding steps
Reviewing your own work before marking tasks as complete


Required Skills:

You must be proficient with:

GoHighLevel
Canva
ChatGPT
Google Sheets/Docs
Slack/Notion

Big plus if you have experience with:

Google Business Profile
Client onboarding
Website/funnel setup
CRM setup
A2P/10DLC or toll-free verification
Customer success or fulfillment roles



Who We’re Looking For:

We are looking for someone who is:

Experienced with advanced GoHighLevel work
Fluent in English
Detail-oriented and professional
Reliable and honest
A fast learner
Good at following SOPs
Able to work without constant supervision
Comfortable asking questions
Able to improve based on feedback
Able to check and assess their own work

We want someone who can understand the goal, follow the process, communicate clearly, and help make sure the client experience is smooth.




Schedule & Pay:

This is a full-time position.

40 hours per week
8-hour workdays
Some days may require up to 10 hours depending on workload, with advance notice
Flexible hours, but availability must align with EST
Starting pay: $4–$5/hour depending on experience, paid weekly
Raises available based on performance, reliability, communication, quality of work, and ability to take ownership of tasks




Training Provided:

We provide:

Loom videos of past website builds
Written SOPs for GHL client account and website setup
GHL snapshot
Client onboarding checklist
1-on-1 hands-on training
Direct messaging support for questions

We value someone who takes initiative, asks good questions, and gives feedback on how our processes can improve.




***How to Apply***

Use this exact subject line at the top of your application so that we know you read the job description:

"Dusk, Applying for Client Success Manager Position"

Please include a 1–2 minute Loom video answering:

Who you are and your relevant past experience
Your experience with GoHighLevel
Your customer success, fulfillment, website setup, or client account setup experience
Why you are a good fit for this position
Any major commitments outside this role, such as another full-time job, school, multiple clients, family responsibilities, or anything that could affect your availability