Leasing Coordinator

You will own our entire leasing communication pipeline — from the ---------- nt a lead lands in our inbox to the day they sign a lease. This is a high-responsibility role where your response time and communication quality directly impact our occupancy rate.
Your daily responsibilities:
• Monitor email — all leads for all four buildings come into this one inbox
• Respond to every lead quickly (target: within 1 hour) using templates we provide
• Follow up via text and email with any lead that hasn’t responded
• Add confirmed prospects to the KNOCK tour schedule
• Schedule tours across all four Blume locations
• Send reminders before every tour and follow-up messages after
• Log every lead, interaction, and outcome in DoorLoop
Every week you will text management a report covering:
• How many leads came in — and from where (Zillow, ---------- , walk-ins, website, referral)
• How many leads were contacted (by call, text, and email)
• How many scheduled a tour
• How many tours were completed
• How many signed a lease
• Why leads that didn’t convert dropped off