*Short Term Rental (STR)/ Airbnb Guest Services Coordinator/Can Lead to Management

Short Term Rental or Hotel Experience is Required

Be sure to mention the type of experience you have in the subject heading. You must use one of the following titles in the subject heading of your application message to be considered for this position--either "STR Experience" (if you worked for a company that manages short term rentals, "Airbnb Experience" if you worked for the Website Company called Airbnb, or "Both STR and Airbnb Experience" if you have both work experiences. A fourth category is if you have no experience in either Airbnb or STR, but you do have Hotel Experience, in which case you would put Hotel Experience.

Interviews start soon. We are seeking a reliable and organized Guest Services Coordinator to assist with guest inquiries, schedule maintenance tasks, and collaborate with our housekeeping team to ensure a seamless guest experience; for our short term rental property management company that services approximately 30 listings.

We are looking for someone who can work exclusively with our team, rather than juggling multiple clients at the same time. Employees are expected to share their screen during their work shift. We realize this is out of the question for some, and that is the very reason we have that as a requirement. The persons that have a problem with this are the ones we need to screen for. If you have a problem with this, please save you and us both the time and not apply.

The ideal candidate will have excellent communication skills and a proactive approach to problem-solving. If you thrive in a demanding, fast-paced environment and are passionate about hospitality, we want to hear from you! Management potential/training/advancement and long term opportunity for the right individual. Interview schedule will be during the day during Central Time in the US, as will your work shift if you are hired. In your response confirm that you understand the time zone and your ability to work during those hours; please let us know whether or not you have experience working that shift, or that this will be the first time. The time shift is 8 AM - 4 or 5 PM Central Time, five to five and a half days per week, with the half day probably a weekend day. The most flexible candidates go to the front of the line.

US is on Daylight Savings Time currently.

Please follow all of the instructions in above mentioned posting for your application to be considered. We will only respond to those candidates that take the time to apply because they truly see a potential fit with us. In the interview process you will have the opportunity to meet and speak with the person we hired in 2025, that answered this same job posting, who has since been promoted to Management.

Lastly, in your response,
Please rate yourself on a scale of 1-10, with 10 being the highest, on the following:
1. Basic Math skills (addition, subtraction, multiplication, division, percentages, use of calculator)
2. Organization skills
3. Administration skills
4. Communication

Please provide a brief overview of your job experience including the following information for each job held:
1. job title, name of company
2. dates of employment
3. reason for leaving
4. starting pay and ending pay

In addition, you may also provide a link to your resume, but it doesn't replace the need for above requested information.