Full-Time Virtual Assistant

About the Role
We are a growing US-based cleaning company seeking a reliable, organized, and detail-oriented Operations & Sales Assistant to support our daily operations. This is a full-time, long-term remote position with opportunities for growth as the company expands.
Responsibilities

Answer inbound calls, texts, and emails from prospective clients and convert inquiries into booked jobs
Follow up on quotes and leads to maximize conversion rates
Schedule jobs and coordinate logistics with the field team
Communicate with existing and recurring clients to maintain strong relationships
Manage internal team communication and scheduling
Assist with documenting and improving internal systems and SOPs
Support the owner on various operations, marketing, and administrative projects

Requirements

Excellent written and spoken English (required for client-facing calls)
Minimum 1–3 years of experience as a VA, admin assistant, ops coordinator, or similar role
Confident and professional phone communication skills
Highly organized, dependable, and able to work independently
Proficient with Google Workspace, CRMs, scheduling tools, and team chat platforms (Slack, WhatsApp, etc.)
Strong problem-solving skills and a proactive mindset
Reliable internet connection and a quiet work environment

What We Offer

Full-time, long-term position with a stable company
Competitive compensation based on experience
Performance-based bonuses and raises
Opportunities for advancement as the company grows
Friendly and professional team environment

Schedule: Full-time, aligned with US business hours (specific time zone to be discussed during interview)