Virtual Operations Coordinator (JobTread Administrator)

Rock Solid Remodeling

About Us

Rock Solid Remodeling is a growing remodeling company focused on delivering high-quality residential renovation projects with strong communication, organization, and customer experience. We use JobTread as the central operating system for our projects and are looking for a highly organized Virtual Operations Coordinator to help manage the administrative side of the business.

This role is ideal for someone who enjoys systems, organization, follow-through, and keeping projects moving smoothly behind the scenes.

Position Overview

We are looking for a detail-oriented Virtual Assistant / Operations Coordinator to help manage project administration inside JobTread. This is NOT a sales or marketing role. The ideal candidate will help maintain operational workflows, organize project information, support scheduling and invoicing, and ensure nothing falls through the cracks.

This person will work closely with the owner and become a key part of the company’s operational systems.

Responsibilities
JobTread Administration
Create and set up new jobs in JobTread
Upload and organize project documents
Maintain task lists and workflow statuses
Update schedules and task deadlines
Assist with change order administration
Organize photos, permits, invoices, and receipts
Keep project records accurate and up to date
Client Communication Support
Send client reminders and follow-ups
Help manage client portal updates
Follow up on approvals and signatures
Send progress invoice reminders
Maintain organized communication records
Operations Coordination
Monitor overdue tasks and notify owner
Assist with scheduling coordination
Track project milestones and deadlines
Help maintain SOPs and workflows
Prepare weekly operations reports
Daily Log & Documentation Support
Organize field photos and notes
Assist with creating daily logs
Maintain project documentation history
Qualifications
Required
Excellent organizational skills
Strong attention to detail
Excellent written English communication
Reliable internet connection and computer
Ability to learn software systems quickly
Comfortable following processes and SOPs
Ability to work independently and stay organized
Preferred (Not Required)
Experience with JobTread, Buildertrend, CoConstruct, or similar construction software
Construction administration or project coordination experience
Experience supporting contractors or remodeling companies
QuickBooks or invoicing experience
Ideal Candidate Traits
Systems-oriented
Process-driven
Highly reliable
Calm under pressure
Strong follow-through
Good communicator
Takes ownership of tasks
Enjoys organization and structure
Compensation & Hours
Part-time to start (10–20 hours/week)
Opportunity to grow into full-time role
Remote position
Hourly pay based on experience
To Apply

Please include:

A brief introduction about yourself
Any experience with construction or project management software
Your availability and time zone
Examples of organizational or operations work you’ve handled
Internet speed screenshot and computer specifications

We are looking for someone long-term who wants to grow with the company and help build strong operational systems.