Property Management Inspections & Maintenance Coordinator (Weekend PST Coverage)

Company: Real Estate and Property Management

Position Type:
Remote | Full-Time or Part-Time

IMPORTANT:
This position requires weekend availability and coverage during Pacific Standard Time (PST) business hours. We are specifically hiring for weekend operational support. If weekend availability is an issue, this position may not be the right fit.

About the Role:
Real Estate and Property Management company is seeking a reliable, organized, and proactive Inspections & Maintenance Coordinator to support our growing property management team. This role primarily focuses on maintenance coordination, troubleshooting maintenance requests before dispatching vendors, inspection scheduling, vendor communication, and AppFolio task management.

The ideal candidate is detail-oriented, calm under pressure, professional in communication, and able to think critically before escalating issues.

Primary Responsibilities:
• Respond to tenant maintenance requests through AppFolio, email, and phone
• Analyze and troubleshoot maintenance issues before dispatching vendors
• Ask follow-up questions, request photos/videos, and determine urgency of issues
• Coordinate with tenants, vendors, inspectors, and property managers
• Create and manage work orders in AppFolio
• Schedule and coordinate property inspections
• Upload inspection photos, reports, and notes into AppFolio
• Track open maintenance requests and follow up until completion
• Follow up with vendors regarding scheduling and work completion
• Assist with weekend email monitoring and urgent maintenance communication when needed
• Maintain organized records and detailed notes within AppFolio

Secondary / Occasional Responsibilities:
• Upload invoices and create bills for completed maintenance work
• Follow up with vendors to submit invoices in a timely manner
• Assist with lease renewals and lease preparation during busy renewal seasons
• Support additional administrative tasks as needed

Requirements:
• Previous property management or maintenance coordination experience preferred
• Strong AppFolio proficiency is strongly preferred
• Experience handling maintenance work orders and vendor coordination
• Strong English communication skills, written and verbal
• Strong problem-solving and troubleshooting skills
• Highly organized and detail-oriented
• Comfortable communicating with tenants and vendors professionally
• Ability to multitask and manage multiple maintenance requests at once
• Reliable internet connection and quiet work environment
• Must be available to work weekends and PST hours

Preferred Qualifications:
• Property management experience in the United States
• Maintenance coordination or dispatch experience
• Knowledge of basic home maintenance terminology

Application Instructions:
To help us identify candidates who pay close attention to detail, please include the word “organized” in the first sentence of your application response.

Please also confirm:
• Your AppFolio experience
• Whether you are currently employed
• Your availability for weekends and PST business hours

What We’re Looking For:
We’re looking for someone dependable, solution-oriented, proactive, and responsive who can help keep operations running smoothly while providing excellent communication and support to tenants, vendors, and the property management team.