Virtual Assistant (Sales & Customer Experience)

???? Virtual Assistant (Sales & Customer Experience) – VintoBooths

Are you the kind of person who replies faster than most people think?
Do you enjoy turning enquiries into happy, booked clients?
And do you want to be part of a fast-growing, creative events company where your work actually drives revenue?
Then keep reading.

???? About Us

VintoBooths is one of New Zealand’s fastest-growing photo booth experinence companies.
We don’t just offer photo booths—we create experiences. From digital booths to the only Cinematic Glambot in NZ, we help brands, weddings, and events create unforgettable ---------- nts.
We’re building a high-performance team, and we’re looking for someone who wants to grow with us—not just do a job.

???? Your Role (What You’ll Own)

You will own the entire communication flow from enquiry ? support ? conversion ? follow-up.
This is not a passive admin role.
You are a key part of our sales engine.

???? Your Core Responsibilities

- Respond to all enquiries (Email, Social Media, Calls)
- Fast, professional, and conversion-focused.
- CRM Management (BoothBook)
- Keep everything clean, updated, and actionable.
- Sales Support
- Assist with proposals, follow-ups, and moving leads forward.
- Pre & Post Event Communication
- Ensure clients feel looked after before AND after their event.
- Lead Generation Support
- Identify and prospect potential new leads for the sales team.

? Working Hours

Monday to Friday
11:00 AM – 6:00 PM NZT (30 min break)
No weekend work

???? Compensation

Starting from $8 NZD/hour (based on experience)
Performance-based bonuses for leads that convert into bookings

???? What Success Looks Like (First 60 Days)

- Response time consistently under 5–10 minutes
- High-quality, personalised replies (not templated spam)
- CRM always clean and up-to-date
- Sales team supported with accurate, timely info
- Clear contribution to increased bookings

???? Tools You’ll Use

BoothBook CRM
Meta (Facebook/Instagram)
Canva
OneDrive
WhatsApp

???? Who We’re Looking For

You’re not just “a VA”—you’re a fast, detail-driven communicator who understands sales.
Must-have traits:

? Fast responder (speed matters in sales)

???? Sales-minded (you know how to move conversations forward)
???? Detail-obsessed (nothing slips through)
???? Excellent English communication (written + spoken)
???? Social media savvy

Bonus:
Experience in events, weddings, or hospitality

???? Deal Breakers (Do NOT Apply If…)
You take hours to reply to messages
Your English is not strong
You avoid video calls (camera must be ON)
You are juggling multiple full-time jobs

???? Important: How to Apply

To be considered, follow these steps EXACTLY:
- Start your application with:
“I’m the VA who converts conversations into bookings.”
- Record a 1–2 minute video introducing yourself
(show us your communication skills and energy)

Answer these:
- How fast do you typically respond to messages?
- Give an example of how you turned an enquiry into a sale
- What tools have you used for CRM?

Bonus: Show us a sample response to this enquiry:
“Hi, how much is your photo booth for a wedding?”

???? Why Join VintoBooths?

- Be part of a fast-growing brand in NZ
- Work with a team that values speed, quality, and growth
- Opportunity to earn bonuses based on performance
- Real impact on business growth—not just backend work

If you’re sharp, fast, and hungry to grow—this role will suit you perfectly.
If not, this role will feel overwhelming.