Medical Biller Specialist (Permanent Work from Home)

Company: Call Hero Technologies Inc
Company Website: ----------
Company Location: Burnaby, Canada
Office Hours : 8:00am – 8:00pm PST

About Call Hero
Call Hero is a fast-growing SaaS company based in Canada, providing AI-powered communication tools for healthcare professionals such as physical therapists, chiropractors, and dental clinics.

About the Role
Our client is seeking a reliable, detail-oriented Medical Billing Specialist to join a child-centered therapy practice that provides play-based, supportive care for children and families.

The team is composed of occupational, speech, and physical therapists who value compassionate care, collaboration, and building trusting relationships with clients.

!! Remote (Work-from-home)
!! Working Hours: Must be available to work in Pacific Timezone (PST)


** NOTE: (Please read before applying):
Please be advised that our company is currently looking for candidates without engagement with other clients or companies.

If you are interested and have relevant experience, please fill out the Google Form and submit your updated resume.
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?? What We’re Looking For:
> At least 2 years experience as a Virtual Assistant preferably in a healthcare setting (physiotherapy, chiropractic, or allied health clinics is highly preferred)
> Excellent English communication skills (both spoken and written)
> Experience with medical billing is a must
> Familiarity with billing codes, insurance claims, or EMR systems (preferred)
> Must be comfortable managing calls and patient communication
> Ability to handle confidential information with discretion
> Proficient in MS Office and billing software
> Comfortable working independently in a remote setup
> Strong attention to detail
> Organized and dependable

Key Responsibilities:
> Submit Kaiser claims
> Check Kaiser copays, eligibility, and deductibles
> Track and enter Kaiser payments into EMR
> Follow up on denied or pending claims
> Create and send superbills
> Charge private clients
> Track Regional Center payments
> Track private client payments
> Reconcile cash payments
> Submit monthly invoices to third parties
> Support clients with insurance-related questions
> Produce reports as needed

If you're passionate about patient care and love keeping things organized, we’d love to hear from you!

** NOTE: (Please read before applying):
Please be advised that our company is currently looking for candidates without engagement with other clients or companies.

If you are interested and have relevant experience, please fill out the Google Form and submit your updated resume.
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